Things to Look for If You Want to Make a Guarantee Claim : Kompirasi

How to find out the address of Casio Service Center in Indonesia

Casio service center has existed in several cities in Indonesia. It was a casio move  to provide excellent casio customer service  in Indonesia.    Casio products  that are very popular in Indonesia, one of them is watches. But true casio products   are not just clockwise. There are several other products such as calculators, electronic musical instruments, cash registers, projectors, and so on.

There are many customers of casio  products  in Indonesia.  This makes casio trying to create an adequate service center to meet customer needs.   For those who own casio products, you can come to several official c asio care  centers,  if you want to do repairs or advice only.

Given that most electronic products are produced by  c likeio, it means that more and more casio   service center  centers are needed. Although casio products   are of excellent quality, they do not mean they can avoid spoilage. Especially when it comes to electronic products, if they are not properly maintained, they are very easy to spoil.

According to information from Casio’s official website, casio  care centres  are currently located in 11 provinces in Indonesia. In the future, casio may build service stations in other provinces in Indonesia. So that all casio   customers  in Indonesia who are very numerous can be affordable.

 Casio  Service Center addresses  in several major cities

For those who own casio products, you should know the address of the official  casio  service place.  According to the official casio website there are 22 casio Service Centry spread across several cities in Indonesia.    Here are some official  casio service stations that can be visitedif you want to do repairs or advice only.

For those who are in Jakarta, you can visit rukoDuta Merlin Blok H,1-3, Jalan Gajah Theme No. 3-5, Central Jakarta 10130.  For operating hours Monday to Friday 10.00-21.00.  Ufor Saturday from 10.00-18.00.   Sedangkan for Sunday and holidays closed. For the city of Jakarta, there are several official casio  service  stations.

If you are a resident of Bandung, you can visit Trans Studio Mall, Jalan Gatot Subroto No. 289, Bandung 40273.  Contact him may be via telephone number 022-87342496.  Operating hours are Tuesday to Friday 11.30-18.30.  For Saturday and Sunday 11.30-17.30.  As for Mondays and holidays, they are not open.

For those who are in Yogyakarta, you can do services at Malioboro Mall, Jalan. Malioboro No. 52 – 58, UG Unit 20 D, Yogyakarta 55001.   Casio official service  station at Malioboro Mall daily.   Open from 10:00  a.m. to 10:00 p.m.    Jif you want to communicate by phone can be via 0274 -557401.

Then if you are in Bali you can visit Kuta Beach Walk, Sahid Kuta Lifestyle Resort, Jalan Pantai Kuta Bali 80361. Open daily from 10.00-22.00. Contact by phone can be via 0361-8464856. From some of those already mentioned, there are several more  casio Service Centers  scattered throughout other cities. To see it, you can visit the official casio Indonesia website.

How to find out the address of the Casio  Service Center  through its official website

For those who want to know if in your city there is an official Casio  Service Center or not, it can be done through  Casio’s   official  website. There is a complete list of casio service center  addresses located in several cities.   You can search by the region or city you live in.

The method is very simple, the first is to visit the official website of casio Indonesia in https://www.casio-intl.com/id/id/ . Then if so, select the help menu located at the top of the right corner. In the help menu there are several sub-menus, select product spare parts repair/spare parts.

Then on the page you will show all official  casio  service stations  across Indonesia.  If you want to quickly find whether in your city there is a casio  service center  or not, you can use the search menu. Choose a region and a city depending on where you live. Then the address displayed is simply the address of the Casio  Service Center in your city.

Conditions for Claiming Warranty

If you want to make a warranty claim if your casio  product  has problems, there are several terms that apply. Like other companies, casio also has a policy if any of its clients want to claim securities. Existing policies are obviously used to avoid fraud by customers.

You cannot claim bail if damages result from an applicable offence. Warranty can only be done in the event of damage resulting from a factory error. So if your  casio  product is damaged due to a fall you cannot make a warranty claim. You have to spend personal money to make repairs.

Then the next is that the warranty doesn’t cover the converter equipment. For example, ink, data cables, adapters, and ribbons.   The guarantee also does not apply to use or with minimal resistance. Contohis like a chain, see tub, and paste that can rust due to the wrong wearer n.

In addition, the product is still under warranty  . Usually casio products   have a warranty for one year, which is valid from the date of purchase. The warranty period and applicable procedures certainly follow the laws of casio Indonesia. Just in case you are going to purchase  casio products, you should keep the purchase details. Because it may be required when going to make a warranty claim.

In order for your product to still make a warranty claim, do not replace or service spare parts other than in the official Casio service. We recommend that if you are still in the sponsorship period, bring your casio product to the Casio Service Center. That way your casio product   will be handled by the right person.

Things to Look for If You Want to Make a Guarantee Claim

Before leaving for the service center, you should check again carefully that the warranty card is still valid. Because if it is no longer valid, it is clear that bail claims cannot be made. It would be good to still prepare money only if the guarantee is rejected later due to things you didn’t expect before.

Don’t forget to bring a purchase note, as it will usually be required to verify the validity of the purchase date. Of course,  the Casio Service Center does not want any customer to falsify securities claims. Then if you make a warranty claim through a shipping agent, you should use a trusted shipping agent. Because during childbirth it is possible to cause damage or perhaps even loss.

Then all you need to know is that the guarantee is only legal in the country of purchase. If you buy casio   products in Japan you cannot make a warranty claim in Indonesia. Before going to the service center, make sure that files such as sponsorship cards and purchase details are not left behind.

Regarding the service in the service center, there is no need to worry, because the service provided must be very good. The waiting room is also clean and comfortable so you will feel at home. You can also contact the call center first before coming to claim securities. You can ask a few questions if you find confusion in making securities claims at the Casio Care Center.

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