Manfaat call center ACC, not only ucomplaints
The benefits of the ACC Call Center will be gained by its users. Often there are problems with cooperation with loan or leasing institutions, and if they are not solved immediately, misunderstandings will arise. Well, that misunderstanding can finally become another problem for you.
Of course, you do not want the problems encountered in the provision of heavy machinery financing loans with ACC not to be solved immediately? To overcome various problems or obstacles can be used in different ways . One of them is by contacting part of the ACC Call Center.
Acc call center has many benefits that you will get, and the most noticeable is to help overcome problems during the financing process. There are several problems that users of ACC services often face, such as applying for a credit relief to extend the loan term to make installments easier.
To contact the call center, this can be done easily. This is because the ACC provides its number with which customers or users can contact it. You can immediately submit a complaint to the appropriate number and submit a complaint or complaint in an appropriate and complete manner.
In this way, the leasing country can provide you with the best solution. Do not forget to provide some important necessary documents. Before you know how to get in touch and what are the advantages of an ACC call center, you also need to know how the history of the company is at first glance, just go ahead and see the explanation below.
Brief history of the ACC company
As mentioned earlier, you will actually get a lot of acc call center benefits. ACC or Astra Credit Companies is a financing institution for cars and heavy equipment. The financial company already has a good reputation in the wider community and has more than 9,000 partner traders.
According to the regulation of OJK (financial services institution) No. 29 / POJK.05 / 2014, the company fulfills business needs in the areas of investment financing, multifunctional and operating lease, working capital . using conventional and sharia-based schemes. Both of them have their advantages.
The predecessor of the ACC was from PT Astra Sedaya Finance, which was founded before 1982. 15 July under the name PT Raharja Sedaya. The company is useful for supporting the automotive business of the Astra group. Only in 1990. PT Rajardja Sedaya changed its name to PT astra Sedaya Finance.
The advantages of the ACC call center provided by this company include the purchase of new and used cars, especially for vehicles produced by Astra , such as Toyota Isuz u, Daihatsu, Peugeot to BMW. According to its activities, the company operates in such a way as to support the financing process of more than 1600 car dealerships in Indonesia .
Some of the companies working in ACC associations are Astra Sedaya Finance, PT Swadharma Bhakti Sedaya Finance, PT astra Auto Finance, PT Staco Estika Sedaya Finance and PT Pratama Sedaya Finance. To date, this company continues to develop the various services and devices offered. In addition, it also continues to maintain its existing reputation.
Acc y ang call center details
The existence of acc call center services is indeed a means for customers and businesses to get information more easily and practically. In addition, there are many advantages of the ACC Call Center that users will get. Especially to overcome various problems and complaints during cooperation.
For those of you who want to contact the part of the company’s call center, you can directly call the number 021-766-9000 to customers in the Jakarta district. Meanwhile, if you are outside of Jakarta, you can call 1500-599 directly. This number can be contacted using all telecom operators.
Meanwhile, for customers who want to contact the head office directly, they can directly call the number (021) 7885-9000. Where the head office of the ACC is employment at Jl.TB Simatupang No.90. When submitting these complaints and proposals, this should be done in a clear and comprehensive manner so that the company can understand it further.
Customers can wait approximately 20 days to receive a response or response. The period is calculated from all documents received. If it turns out that the process of submitting a complaint does not receive a response, the only way to be used can be chosen by contacting the OJK through the 1500655 number. This is the best way to pass complaints.
Advantages of ACC call centers
You already don’t know how to file a complaint through the ACC company. Well, it turns out that the acc call center has many advantages , which must be known. For more information, see the review below
- Submit complaints quickly
As mentioned earlier , the existence of a call center is actually the most appropriate place to file complaints, such as problems during the credit process. With the quick reporting method, your problems can be solved quickly . You can use one of the above numbers directly.
- Get information related to products you own
Another advantage of the ACC call center is that you can get information related to the products belonging to the company in question . Astra Credit Companies itself has several products, such as car financing for heavy lats.
- As a tool for providing advice
The existence of a call center may also be the best place to advise the company. There is no doubt that if the services of the leasing company are sometimes not satisfactory, you can immediately give them advice so that they can work more optimally .
- To contact the company
The benefit of the ACC call center from the existence of a call center is to connect customers with this ACC company. Moreover, their existence is also very important, as they are able to solve various problems of customers.
Advantages of buying a vehicle with ACC
There are various advantages that you have when buying a vehicle with ACC, these are:
- Have the best service for your customers
Using this LEASING authority from acc will also provide a number of advantages to its users. For example, the existence of the best service that used the concept of operational excellence to maintain customer satisfaction .
- Has a wide range of all product functions
Astra Credit Companies also has a variety of product features that are quite comprehensive. In addition, she collaborated with several car dealers in Indonesia. The requirements for applying for credit can also be done very easily.
- Affordable customer access
Finally, you will also be provided with a service in the form of customer access, which is very easily accessible. There are many options for staying in touch, for example, through call centers or social media.
Cooperation with financial institutions is not really immune from various problems. To overcome this , customer service may be the best solution. Acc call center has many advantages that you can get.